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With 7 short words, the CEO of United Airlines just taught a brilliant lesson in leadership
Sometimes the most important move is to short-circuit the outcome people are expecting. One advantage of writing about airlines and business for a long time is perspective. I’ve been covering United Airlines since before the pandemic, which means I’ve been able to watch how ...
Adobe’s new Firefly AI Assistant could forever change the way you use its apps
The new agentic AI removes the complexity of the Adobe Cloud apps interface so amateurs can use their power and professionals can do a lot more, faster. Adobe is rolling out the public beta for its Firefly AI Assistant later this month, turning complex creative workflows into a simple chat interfac...
Meetings, egos, ‘circling back’: The ‘corporate ick’ that drives workers away
Workplace experts explain why younger employees are cringing at office jargon and performative culture—and what that says about dwindling trust at work. Igas, Charles, Corey, and Ryan are four characters in a popular TikTok skit series where, over Zoom, they discuss how to “proactively realign” the...
The fragile ceasefire between Iran and the U.S. expires soon as mediators give an update
The 2-week ceasefire is set to expire on April 22. Mediators moved closer Wednesday to extending the ceasefire between the United States and Iran and restarting negotiations to salvage the fragile truce before it expires next week. A senior Iranian military official threatened to halt trade in the ...
If I Had to Start Over in 2026, Here’s Exactly How I’d Build a Small Business
Experience teaches lessons you just can't learn in business school, and I've spent 20 years building a company that has grown sustainably, profitably and resiliently. If I had to start over, here are the lessons I wouldn't leave behind.
US v. Heppner (S.D.N.Y. 2026) no attorney-client privilege for AI chats [pdf]
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